Clients Ghosting Appointments?
KKBeauty (Formerly Ebempire) had stars in her eyes selling her services on IG
for under $100.00 to people who kept ghosting her.
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She came to me desperate to find a way to encourage her clients to commit to their appointments. At the time, online payment was all she could think of implementing.
However, her problem went much deeper than digital payments.
Her core clients kept asking "why they couldn't hold on to the results from their last pedicure?" and she kept pointing them back to the importance of prioritizing their appointments. This was leaving control in the clients hands; something they didn't want — which presented an opportunity for her to change the way she was going about delivering her services.
THE RESULT
With ghosting a thing of the past, her clients started asking for her services in language native only to her services and speaking about her services, "it's easier and much more fun " as opposed to "before when it lacked focus and felt harder".
She now teaches her pedi-technique for $900 and $1500.
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Do you know the real problem you need to solve for your clients?
Take the step today AND CREATE YOUR ONE-PAGE WEBSITE.